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Book a session
Weekdays 5:00pm–8:00pm, weekends 9:00am–8:00pm. Choose a day, then a length and format, then a time.
Choose a day on the left to see available times.
Your calendar
Past months show your session history. Cancelled/declined sessions aren't shown here.
Notification preferences
Reminders show up here in the app and to your practitioner — real email delivery isn't connected yet.
Additional people
Add anyone else you might book sessions for — a child, partner, or other family member.
Leave feedback on a past session
Optional — helps your practitioner and future clients.
Documents from your practitioner
Counselling Session Booking Form
The information you provide will help me understand your needs and prepare for our first session. All information is treated confidentially. Optional, and skippable — you can fill it in or update it anytime from here.
Personal Information
About You
Health & Wellbeing
Session Preferences
Add as many day-and-time combinations as you like — each can have its own time.
Emergency Contact
Agreement
Take a breathing moment
Completely optional — try it while you decide, or anytime you'd like a short pause.
Press start when you're ready
Practitioner dashboard
Notifications
Messages
Messages land with your practitioner here in the app. Text-message forwarding isn't connected yet.
Session calendar
Browse back through past months to see who attended and when — handy for tax records. Cancelled and declined sessions are excluded.
Pending requests
Confirmed
Shows upcoming confirmed sessions — once the date passes it moves off this list (still viewable in the calendar above).
Cancelled
Drops off this list once the session date has passed.
Declined
Drops off this list once the session date has passed.
Session formats
Temporarily hide a format from clients without deleting anything.
Email notifications
Choose which of these you want emailed to you — all on by default.
Block out days
Holidays, sickness, or any day you're not taking sessions.
Block out personal time
Lunch, a coffee break, or any short gap within a day. Clients won't see this time as available.
Add extra hours
Open up additional time on a specific date — for everyone, or just one client (handy for longer sessions like Family visits, or a one-off favour for someone).
Book for a client
Book a session directly on a client's behalf — goes straight to confirmed. Repeat weekly to set up a regular client for up to a month at once.
Client questionnaires
Submitted intake forms from clients, ready to view or print.
Client feedback
Choose which reviews appear on the login page. They'll cycle automatically if you pick more than one.
Manage clients
Reset a client's password if they're locked out, or remove their account entirely.
Send a document to a client
Upload a PDF and it'll appear in that client's document inbox. PDFs only, and keep it under roughly 3MB.